At TripsTravelDeal, we recognize that travel schedules can shift without warning. To support a flexible and reliable rental experience, we provide a clear cancellation policy that outlines your options should you need to modify or cancel a reservation. By completing a booking through www.tripstraveldeal.com, you acknowledge and accept the terms described below.
After finalizing your reservation, you will receive a confirmation email from TripsTravelDeal. This message contains important information such as vehicle category, pickup and return dates, rental conditions, selected extras, and pricing. Please review the details carefully and notify us immediately if any corrections are needed.
All cancellation requests must be submitted in writing via email to our customer care team. The receipt time of your email determines how cancellation fees are applied. For urgent situations, we recommend calling our support line after sending your written request.
The following fees apply depending on how far in advance you cancel your reservation:
A “no-show” occurs when the customer does not arrive at the pickup location and fails to notify us prior to the scheduled pickup time. No-show fees are strictly enforced due to vehicle preparation and scheduling commitments.
Some reservations, especially those tied to discounted or limited-time promotions, may be marked as non-refundable. These bookings cannot be changed or canceled after confirmation. Any applicable restrictions will be clearly displayed during the booking process.
Refunds for eligible cancellations will be issued to the original method of payment within 7–10 business days. Your bank or payment provider may require additional time to complete the transaction, depending on their policies.
If your rental plans are affected by extreme weather, government advisories, natural disasters, or other events beyond your control, TripsTravelDeal will review your case individually. Depending on the situation, we may offer:
If you elect to return your vehicle earlier than scheduled, unused days are not eligible for refunds. Rental rates are based on the originally selected duration regardless of actual usage.
Customers who wish to extend their rental should contact customer support or the rental office as soon as possible. Extensions depend on fleet availability and may be charged based on the prevailing daily rate at the time of the request.
Customers are required to return their rental vehicles on the agreed-upon date and time. Delayed returns may result in additional hourly or daily fees. Significant delays may be considered unauthorized use and may incur penalties or administrative costs.
If your booking was made through a third-party travel website, agency, or affiliate partner, their cancellation rules may apply. Any refunds or modifications must be processed through the original booking channel.
TripsTravelDeal reserves the right to revise this cancellation policy at any time. The policy in effect at the time of your reservation will apply to your booking. We recommend reviewing the policy periodically for updates.
Our customer support team is available to assist with cancellations, modifications, or general inquiries. We are committed to providing a smooth, transparent, and supportive rental experience.
For assistance, please contact TripsTravelDeal. Our team is ready to help you navigate any changes to your travel plans.