Booking a rental is quick and user-friendly. Simply enter your pickup details, browse available vehicles, choose the car that fits your needs, and complete checkout with our secure online system. If you prefer personalized assistance, our customer support team is always ready to help with bookings via phone or email.
Renters must present a valid driver’s license and a major credit or debit card. If you choose to decline our coverage, proof of existing insurance may also be required. International visitors should carry a passport, and in some regions, an International Driving Permit may be necessary.
Some rental locations accept debit cards but may require additional identity verification or a refundable security deposit. Policies vary by location, so we recommend confirming payment options in advance if you plan to rent without a credit card.
Most rental partners require drivers to be at least 21 years old. Drivers under 25 may be subject to a young-driver fee. High-performance, luxury, and specialty vehicles may have stricter age requirements.
Yes. Rental extensions are possible if the vehicle is still available. Please reach out before your scheduled return time so our team can update your reservation. Additional daily charges may apply based on current rates.
Returning the vehicle after the agreed time may lead to hourly or daily late fees. If you foresee a delay, contact us immediately so we can advise you and help minimize potential charges.
Additional services—such as GPS units, Wi-Fi devices, child seats, insurance upgrades, toll programs, or extra drivers—may incur extra fees. Airport facility charges or after-hours surcharges may also apply. All costs will be clearly shown before you complete your booking.
Basic coverage or state-required protection is typically included. You may also upgrade to optional coverage such as Collision Damage Waiver, Supplemental Liability Insurance, or roadside protection. We recommend reviewing the coverage details before confirming your rental.
Yes. Many rentals allow you to pick up a car in one city and return it to another. One-way fees may apply, depending on destination and availability. These charges will be shown in your booking summary when applicable.
If you’re involved in an accident, notify local authorities and obtain an official report. Then contact our support team immediately. We will guide you through next steps, including insurance coverage, deductibles, and any required documentation.
Yes. Most reservations can be modified or canceled, depending on the terms of the selected rate. Some bookings allow free cancellation, while discounted or prepaid rates may have restrictions. Check your confirmation email or policy details before making changes.
Most rentals follow a Full-to-Full policy: you receive the car with a full tank and must return it full. If not, a refueling charge may apply. Select locations also offer prepaid fuel options for added convenience.
Some regions or border crossings may require prior approval, additional insurance, or may be restricted entirely. Always review geographic limitations in your rental agreement to ensure compliance with local laws and insurance rules.
Yes! We frequently provide early-bird discounts, seasonal promotions, newsletter specials, and loyalty rewards. Visit our offers page or subscribe to stay updated on the latest savings.
Our support team is available 24/7 to assist with reservations, billing inquiries, cancellations, and general questions. You can reach us by phone, email, or through the live chat feature on our website.